Order delivery
Tite chouette offers a delivery service in Canada by Canada Post (expedited packages) or by carrier for provinces outside Quebec. However, delivery times may vary depending on traffic.
Orders are sent to Canada Postin the 24 working hours following your order.
Delivery rates
For Quebec and Ontario
Shipping is free for orders of over $ 39 (before taxes).
In under $ 39 , the price is fixed at 5 $ .
For the rest of Canada
Shipping is free for orders of over $ 39 (before taxes).
In under $ 39 , the price is set at $ 7 .
The user must ensure the accuracy of the contact details in the delivery address section. If you need help placing your order, please contact us at 418 440-6531 or by email: orders@titechouette.comm
Unclaimed parcels
Tite chouette is not responsible for unclaimed packages, costs associated with reshipping or costs associated with returning merchandise.
Defective merchandise
The user must contact Tite chouette upon receipt of the order at 418 440-6531 or at orders@titechouette.com. If the return is accepted, the cost of returning the item as well as the cost of shipping the new product will be at our expense.